SaaS Configuration Analyst

Origami Risk LLC

  • Santo Domingo
  • Permanente
  • Tiempo completo
  • Hace 1 mes
Overview:As a SaaS Configuration Analyst on our Professional Service team you will be responsible for contributing to successful project implementations and provide ongoing client support. You will support clients directly and indirectly in all phases of client life cycle. You will understand technical, educational, business management, internal responsibilities, and maintain accountability with assistance from management and peers. Responsibilities:
  • Provides client-facing support with coaching and guidance from senior colleagues.
  • Researches, addresses, and responds to ongoing service log requests.
  • Configures the Origami platform to meet client requirements.
  • Deploys and configures Origami standard data conversions and builds custom Excel data conversions using tools in Origami Admin UI.
  • Performs unit testing of assigned deliverables.
  • Leverages Origami standard configuration where possible and follows established best practices and industry standards when designing, configuring, and consulting on solutions.
  • Identifies potentail scope creep / out-of-scope work and escalates to Project Manager
  • Assists with preparation of training materials for user training
  • Extract, analyze and assess client business needs and workflows; make consultative recommendations
  • Lead process documentation and tracking for the project management team
Qualifications:
  • Bachelors degree in Computer Science, Management Information Systems, Informatics, Business Analytics or similar technical discipline
  • 6+ months of systems implementation, development, or business analytics work experience
  • Working knowledge of SQL required
  • Knowledge of JavaScript, XML, HTML a plus
  • Strong attention to detail and drive excel in your role
  • Aptitude for technology, databases, and computer systems
  • Fluency in English
Who We Are:Origami Risk delivers single-platform SaaS solutions that help organizations best navigate the complexities of risk, insurance, compliance, and safety management.Founded by industry veterans who recognized the need for risk management technology that was more configurable, intuitive, and scalable, Origami continues to add to its innovative product offerings for managing both insurable and uninsurable risk; facilitating compliance; improving safety; and helping insurers, MGAs, TPAs, and brokers provide enhanced services that drive results.A singular focus on client success underlies Origami’s approach to developing, implementing, and supporting our award-winning software solutions.Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.Caution: Be alert to recruiting scams. We have received reports of individuals impersonating Origami Risk recruiters to deceive candidates into disclosing personal information. These impostors use fake Origami Risk domain names and email addresses. Please double-check that any email address from an Origami Risk recruiter ends with or . And to confirm the legitimacy of any recruiting communication, feel free to email .

Origami Risk LLC