Service Support Rep | Local Residents

• Meeting with couples in resort prior to their wedding day to discuss, and finalise all arrangements for their big day.
• Be present on the wedding day to ensure that all services are smoothly delivered and support the hotel if required.
• Resolving any issues on the spot, to ensure that the guests enjoy their special day.
• Holding a follow up meeting with the couple post the wedding day to verify their satisfaction with the service.
• Supporting the wider SSR team in destination where required, with digital communication or emergency situations that require extra special attention.

• A consistently happy colleague and great team player.
• A true people person - confident communicating and/or selling to international guests whilst remaining calm and empathic in a crisis or when problems for our guests occur.
• Willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services.
• You are fully conversational in English and speak either German, Dutch and/or French.
• A driving license will be helpful.
• Finally … you will be proud to wear your 'TUI Blues' and represent our 'TUI Smile' at all times.

• A job in Service at TUI offers more than your basic salary which already starts from $514,999.92 DOP gross/year.
• A company iPad & uniform are of course standard.
• Work week of 48 hours with 1 day off.
• 14 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons.
• Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation.
• Local permanent contracts offered.
• Year round and multiple permanent career development opportunities available.

TUI Group