Customer Associate Representative
Acquire BPO
- República Dominicana
- Permanente
- Tiempo completo
- Effective interpersonal, verbal, and communication skills.
- Energy, attention to detail, initiative, and enthusiasm are required.
- Passion for customer service and commitment to serving the customer
- Comfort talking in detail about intimate apparel, the fit of intimate apparel, and breasts, breast tissue, and body shapes and sizes.
- Committed to keeping customer’s personal details and personally identifiable information highly confidential
- A commitment to customer experience and providing the best support for first time and long-term Wacoal customers
- Strong work ethic, with the ability to act independently, be self-motivated, and work within the context of a larger team-oriented environment
- Strong written skills that lend to clear and concise text-based communication and strong spoken communication skills for phone and/or video calls.
- PC keyboarding and internet experience needed.
- Ability and desire to learn about intimate apparel
- Ability to effectively communicate via Zoom, Microsoft Teams, email, live chat video, etc.
- Adaptable to constantly changing environments, new technologies
- Bilingual is a plus
- Retail experience/ Intimate Apparel experience preferred